We asked visitors to our website to tell us how easy they found it to contact us. The number of responses was low and, sadly, many of them were puerile and unrelated to the survey.
However, a number of comments were interesting and enlightening, and will prove invaluable feedback; and, happily, the majority of respondents were satisfied with their experience.
Many thanks to all who gave relevant feedback. We shall continue to work at making ourselves as available and approachable as we can.